SHIPPING POLICY

Our shipping policy would require a lead delivery time of :
a. Within Klang Valley (3 working days)
b. Outstation (7 working days)
c. East Malaysia (14 working days)
We required from the purchaser the following information upon purchase :
a. Full name
b. NRIC / Passport No.
c. Mobile contact / Residential No.
d. Full address
All shipping charges are to be borne by the purchaser.
For warranty purpose, purchaser shall acknowledge receipt of any delivery of goods from us within 48 hours. Copy of a delivery card will be included with our product for such purpose. That card is required to be whatsapp or similar visual print be forwarded to us at +60176801800 or email to active.pinneacle@gmail.com
If in the event the purchaser found our delivery to be defective or not according to their purchase requirement or damage or manufacturer defects upon delivery the purchaser can request for a replacement. No refund of purchase shall be entertained
Replacement will be honoured within 14 working days upon approval from us.